Hello. Yes, I have a question about an ipod I recently purchased. Last night when I tried to charge it, nothing happened.
"Did you make sure that it was connected to both your computer and to the ipod?"
Yes ma'am. I tried it on all the usb ports on my computer too. I thought that perhaps the one I usually plug it into had gone bad or something.
"You should try to reinstall the drivers. We've been getting a lot of callers with this same problem. That usually corrects it."
Yes, that was going to be the next thing I tried. Can you hang on for just one second?
What do you want, Tess?
O.K. I'll ask.
Miss, have you had any calls reporting that ipod chords are evil and need to be destroyed?